Privacy Policy

Last updated: November 2025

1. Introduction

Snap Rise ("Company," "we," "us," or "our") operates the website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including all related features, content, and applications offered by Snap Rise.

2. Information We Collect

2.1 Information You Provide Directly

  • Contact information (name, email address, phone number, company name)
  • Account information and credentials
  • Project details and requirements
  • Payment and billing information
  • Communication records and correspondence
  • Any other information you voluntarily provide

2.2 Information Collected Automatically

  • Device information (device type, operating system, browser type)
  • Usage data (pages visited, time spent, links clicked)
  • IP address and location information
  • Cookies and similar tracking technologies
  • Analytics data about your interactions with our services

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing your requests and inquiries
  • Sending service-related announcements and updates
  • Responding to your questions and providing customer support
  • Personalizing your experience
  • Analyzing usage patterns to improve our offerings
  • Conducting marketing and promotional activities
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as follows:

  • Service providers who assist us in operating our website and conducting our business
  • Business partners with your consent
  • Legal requirements and law enforcement when required by law
  • Protection of our rights and safety
  • Business transfers in case of merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our services
  • Improve user experience
  • Analyze website traffic
  • Personalize content and advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to restrict processing
  • Right to data portability
  • Right to opt-out of marketing communications
  • Right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites before providing your information.

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will promptly delete such information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to such transfers.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal requirements and contractual obligations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our services constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Snap Rise

87 Tongogara Avenue

Harare, Zimbabwe

Email: privacy@snaprise.com

Phone: +263 784449195